Shipping policy

Effective Date: July 2026

Welcome to Roselle Wear. We are proud to offer premium women's clothing and intimate wear from Qatar to customers around the world. Please review our shipping policy below.

Worldwide Shipping

We ship from Doha, Qatar to most countries worldwide using trusted international courier services.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Charges

Shipping costs are calculated at checkout based on:

Destination country
Package weight
Shipping method selected

Free worldwide shipping may be offered during promotional campaigns or on qualifying orders.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the product or shipping price.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is accurate before completing your purchase.

Roselle Wear is not responsible for delays or additional charges resulting from incorrect or incomplete shipping information.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date.

Include:

Order Number
Photos (if damaged)
A brief description of the issue

We will work with the shipping carrier to resolve the matter as quickly as possible.

Delivery Delays

While we strive to deliver every order on time, delays caused by customs inspections, weather conditions, public holidays, or courier issues are beyond our control.